COMMON QUESTIONS

There’s no such thing as a dumb question, which is why we’ve put together these handy cannabis FAQ’s. We’re available by phone if you’re not finding what you’re looking for. Contact us during business hours everyday from 10am-8pm.

What are your service areas?


Crafted 7 services all of North Orange County and it's surrounding areas. We personally service North Orange County, visit our other locations for delivery in your area.




Does your price include taxes?


Yes! We pay your taxes!




How long do deliveries generally take?


Delivery times vary depending upon your location and road conditions.Typically, you can expect deliveries to take anywhere from 30 minutes up to 90 minutes in most circumstances.




Can someone else accept my order for me when the driver arrives?


No, state law requires that we process and fulfill the transaction with the individual that initiated the order.




Do you accept debit and credit card payments?


Unfortunately, no we do not. For now, GreenStar Delivery is cash-only. We are working on finding a payment processor, but the federal status of cannabis makes that challenging. We hear you and we’re working to find a better solution.




Is there a delivery minimum?


We have a required minimum order amount of $30 for our service area.




Is there a delivery fee?


There is no delivery fee. We have a required minimum order amount of $30 You can order from our site or via text we’ll bring it right to your doorstep. Delivery is cash-only at this time.




What kind of ID is required?


You’ll need a government issued ID (driver’s license, passport, etc.) proving that you are over 21 years old. If you are under the age of 21 but over 18 years old, you will need to provide a valid medical recommendation. We require you to submit a photo of the front and back of your ID as well as a selfie with your ID next to your face,




Will my personal information be kept confidential?


Absolutely! We respect people’s privacy and protect your personal information and never share or sell your information to third parties.




Do you have a walk-in facility where I can pick up my orders?


No, we are a delivery service only.




I'm from out of town. Can you deliver to my hotel?


Yes, but we will ask you to meet our driver in front of the lobby upon arrival.




What is last call?


As a licensed California cannabis retailer, we are required to close our tills at 10 PM sharp. In order to ensure that your order can be delivered, our Last Call to order any products is at 7:30pm Sunday thru Thursday and 8:30pm Friday and Saturday.