Question 1

Will my personal information be kept confidential?

Accepted Answer

Absolutely! We respect people’s privacy and protect your personal information and never share or sell your information to third parties.

Question 2

Do you accept debit and credit card payments?

Accepted Answer

Unfortunately, no we do not. For now, Crafted 7 is cash-only, but do accept Zelle, Venmo or CashApp.  We are working on finding a payment processor, but the federal status of cannabis makes that challenging.  We hear you and we’re working to find a better solution.

Question 3

What is last call?

Accepted Answer

As a licensed California cannabis retailer, we are required to close our tills at 10 PM sharp. In order to ensure that your order can be delivered, our Last Call to order any products is at 8:45pm Sunday thru Thursday and 9:150pm Friday and Saturday.

Question 4

Can someone else accept my order for me when the driver arrives?

Accepted Answer

No, state law requires that we process and fulfill the transaction with the individual that initiated the order.

Question 5

What kind of ID is required?

Accepted Answer

You’ll need a government issued ID (driver’s license, passport, etc.) proving that you are over 21 years old. If you are under the age of 21 but over 18 years old, you will need to provide a valid medical recommendation. We require you to submit a photo of the front and back of your ID as well as a selfie with your ID next to your face,

Question 6

Why do we need your government issued ID?

Accepted Answer

Scanning/Requesting a photo of your ID is strictly for the California state METRC (track and trace system also known as seed to sale).  This is to verify age and track patient/customer California daily recreational and medical purchase limits.  Scanning/Requesting the photo of your IDs ensures that we are complying with state and local laws.

Question 7

Is there a delivery fee?

Accepted Answer

We are making this easy.  Crafted 7 prices have no hidden costs and no extra fees!  AND taxes are included in the price!  What you see on our website is what you pay!  There is no delivery fee.  We have a required minimum order amount of $30 for free delivery for our local service areas.  For our extended areas in order to qualify for delivery you must meet that service area minimum.  You can order from our site, via phone or text and we’ll bring it right to your doorstep. Delivery is cash-only at this time.

Question 8

Is there a delivery minimum?

Accepted Answer

We have a required minimum order amount of $30 for our service areas. Due to the current rising gas prices, we have had to raise our minimum for extended areas depending on distance.  We do apologize any inconvenience this may cause you.

Question 9

How long do deliveries generally take?

Accepted Answer

Delivery times vary depending upon your location and road conditions.  Typically, you can expect deliveries to take anywhere from 30 minutes up to 90 minutes in most circumstances.

Question 10

What are your service areas?

Accepted Answer

Crafted 7 personally services most cities in North and South Orange County.  North Orange County - Anaheim Area (qualifies as local area) Includes the following zip codes: Anaheim: 92801, 92802, 92804, 92805 Fullerton: 92831 Garden Grove: 92840 Orange: 92868 Placentia: 92870 Stanton:  90620  Extended Delivery - Anaheim Area Anaheim Hills: 92807, 92808 Buena Park:  90620, 90621, 92833 Costa Mesa: 92707, 92626, 92627 Huntington Beach: 92649, 92647, 92648, 92646 Westminster: 92683 Yorba Linda: 92886

Question 11

Are you a dispensary? Do you have a store I can visit?

Accepted Answer

No, we are a delivery service only.

Question 12

I'm from out of town. Can you deliver to my hotel?

Accepted Answer

Yes, but we will ask you to meet our driver in front of the lobby upon arrival.